Contact Us
Last updated: October 18, 2026
You can contact the FESCO Bills team through this page. We are a small team based in Faisalabad, and we run this website for FESCO consumers. Whether you found a mistake in a guide, you have a suggestion for a new topic, or you simply want to say something about the website, we would like to hear from you.
How to contact us
Our contact email is omarkhanceo@gmail.com. Email is the only way to reach our team, and we read every message ourselves. When you write to us, please mention your topic clearly in the subject line. If your message is about a specific page or guide, please add the name or the link of that page. This helps us check the point quickly and reply with a useful answer. We reply as soon as we can.
What you can write to us about
Visitors usually write to us about the following things:
- A mistake or an outdated figure in any of our guides
- A problem you faced while using our bill check tool
- A suggestion for a new guide or a topic we should cover
- Any question about our website, our privacy policy, or our disclaimer
- Advertising or business queries connected with this website
What we cannot do
Please understand the limits of our role. FESCO Bills is an independent website, and we are not FESCO. We cannot change, correct, or cancel an official bill. We cannot receive your bill payment. We also cannot register an official complaint in FESCO’s system or order any action on your connection. Only FESCO can do these things. For an official billing complaint, please contact FESCO directly through its helpline 118 or visit your nearest FESCO office or sub-division. We can still guide you about the process, and we are happy to do that.
Please do not send sensitive information
For your own safety, never send us sensitive information by email. Do not send your CNIC copy, your bank details, your card number, or any password. We do not need any of these things to answer a question or to correct a guide. Your reference number is printed on a public bill, but even that is usually not needed in an email. A short description of the problem is enough in almost every case.
A note about replies
We are a small team, and this website is only one part of our daily work. We try to answer every message, but a reply can sometimes take a little time, especially on weekends and holidays. If your matter is urgent and connected with your electricity supply, please do not wait for our email. Contact FESCO directly, because only FESCO can act on an urgent supply or billing matter.
Thank you for contacting FESCO Bills. Your messages help us keep our guides correct and useful for every FESCO consumer.